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Pricing 

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Free Knowledge Domain

Answer up to 150 questions every month for FREE. This plan will allow you to learn to set up a knowledge base (we refer to a knowledge base as a [Q]Base) and get a feel for how the My[Q]Box service works. The 150 question limit includes questions asked by you or your customers, whether they are answered correctly or not. The accuracy of the answers is dependant on how well you populate your [Q]Base.

You can expose your personal [Q]Bases using a My[Q]Box on any web site or in any HTML email. This plan is great for someone with little traffic to their website or for those who just wish to check the system out before creating a Pro Knowledge Domain.

If you go over the 150 question limit, you can still monitor questions that are being asked by looking at the report functions. Answer pages will not be displayed again until the next month. You may also upgrade to a Pro Knowledge Domain as your traffic grows.

It's FREE, it's cool and you should SIGN UP NOW!

Pro Knowledge Domain

When you compare our prices with any competitive service, or to the costs of employees answering your customers frequently asked questions, you will find a huge savings that drives your profits up, slashes turnover challenges, improves the consistency of your message and increases the quality of your customer support.

Completive Pricing Schedule

Plan

Max Questions Per Month Monthly Fee Overage Cost Per Question
A 1000 $59.95 25 Cents
B 2500 $129.95 24 Cents
C 5000 $239.95 22 Cents
D 15,000 $679.95 20 Cents
E 50,000 $2189.95 18 Cents
F 100,000 $3995.95 17 Cents
Higher volume customers need to purchase a [Q]Server
Choosing the right plan will avoid overage charges! 

Use of our web based [Q]Server tools including storage of any amount of knowledge and unlimited bandwidth from our servers is included for free as part of the monthly fee. Only if you purchase additional services (listed below) will your monthly expense be greater than the monthly transaction charge plus the cost of any additional questions beyond the max questions per month allowed in the plan you select.

All questions beyond the "Max Questions Per Month" each month will be billed at the "Overage Cost Per Question" rate for the selected plan.

Change plans every month or terminate at any time.

Before the end of each month, you may choose the price plan that best fits your needs for the following months. These rates only include transactional costs and do not include other optional costs such as SSL Transactions, custom training, pre-population, [Q]Form Engineering or support. 

No long term commitments

Any time during the month, you may cancel your account with no further obligation. Your account will remain active through the end of the month. After that point, your account will be closed with no additional charges or fees.

So why wait? SIGN UP NOW!

Web Developer Knowledge Domain

This account type is designed for web developers who add our service to their clients' web sites. We will bill the client directly for usage based on the Pro Knowledge Domain plan above and share our revenue with you on a monthly basis. Once qualified, you may also wish to sell custom training, pre-population, [Q]Form Engineering, and personalized support directly to your customers billing them as you see fit.

If you create web sites for others, SIGN UP NOW!

[Q]Server

If you will be answering more than 100,000 questions per month, or you need greater security and control, then purchasing your own [Q]Server is the right answer. Scale from a single server to any number of load-balanced servers in a server farm, such as we have done for the My[Q]Box service.

Your first [Q]Server includes the hardware and software needed to answer over 5000 questions in an eight hour period along with two onsite training sessions and professional onsite installation. Your second server includes the load-balancing hardware required to build a single Knowledge Cluster with up to six [Q]Servers. Additional servers add capacity and redundancy to assure availably and responsiveness. Every server is professionally customized in our facility, fully tested and ready for immediate use, you just plug additional servers into the [Q]Server Cabinet using the supplied hardware and cables. Knowledge Clusters can be expanded to include up to 64 servers with additional hardware having the ability to answer well over one million questions a day. Use of multiple Knowledge Clusters offers nearly unlimited capacity.

Server #

Price 8 Hour Capacity 24 Hour Capacity Storage Capacity Additional
User Licensees
1 $126,000 5500 16500 100,000 Answers None
2 $72,000 5500 16500 0 None
Additional $32,000 5500 each 16500 each 0 None

Compare our value against Primus, Native Minds and Ask Jeeves, or any other competitor and you will find that no other knowledge management company offers anything even close. [Q]Server blows away the competition on ease of implementation, quality of responses, cost of ownership, breadth of applicability, scalability and reliability. Don't trust your project to anything less then [Q]Server.

Schedule a Sales Call

Or learn how you can plug a [Q]Server into your network by calling 1-800-PLUGIN2!

Capacity specifications assume 5 second response times per question which assumes a massive set of [Q]Bases fully populated. Typical usage will greatly exceed these figures. These figures are given for capacity planning to assure ample capacity as needs grow.

Storage Capacity specification assumes a total of 100GB of storage available to store questions in a single Knowledge Cluster. Answers and speech files are assumed to have an average of 1MB per answer. This capacity will vary depending on the length of the answers and the types of speech files used. Speech files require large amounts of storage, so turning off the speech option increases the total storage capacity to about 1,000,000 questions per Knowledge Cluster. Additional servers access data from the first unit and as such do not add additional storage for answers. The total capacity can be increased as needed to the maximum limits of SAN technology.

Pulse Veepers

Veepers is the new "smart character" solution from Pulse. Taking a single 2D photo or other character image and creating a photo-real, 3D "clone" of the original, complete with lip-synching and automated text-to-speech (TTS) functionality, Veepers adds a truly human element to myriad online experiences. Better yet, the process takes less than two minutes, and its simple, click-and-drag interface requires no programming or artistic expertise whatsoever. And since the resulting Veepers are only 60-100k in size, they load quickly onto any page, regardless of client connection speed.

Veepers are available for both [Q]Server and My[Q]Box customers. To use a Veeper on your answer page, you must first purchase a Veepers workstation and serve the Veepers from your web server(s). The use of Veepers are directly supported by both My[Q]Box and [Q]Server.

See http://www.pulse3d.com on the web for complete details.

SSL Transactions

If the information you will store in your [Q]Base contains highly sensitive information, then you may prefer to use the optional SSL (Secure Socket Layer) Transaction service. For an additional one cent per question, this added level of security is the ideal way to keep your transactions secure. We only offer this option to customers who select pricing plan D or higher. The SSL option is not available during the low-cost three month trial period. This added layer of security helps to assure that the information flowing to and from your [Q]Base can not be intercepted and read by unauthorized parties. Please contact us for information about selecting this option.

Custom Training Services

While building a [Q]Base is intuitive, often being shown working examples and discussing the ramifications of different styles can help to assure that your team has the experience needed to create the most powerful and robust [Q]Base for your company. We offer custom on-site and remote-site training at reasonable prices. We would be happy to give you a quote based on the location of the training and the number of students that we will be training. Please contact us for an estimate.

[Q]Base Pre-Population Service

Our highly trained team of [Q]Base experts will examine your web site, sales literature, databases and/or any other information you provide and  create a [Q]Base to match. This way My[Q]Box can start answering questions right away and your teachers will only need to address unique questions that fall outside the scope of your existing information.

We would be happy to give you an estimate by examining your site or literature. Please contact us for an estimate.

[Q]Form Engineering Service

[Q]Form Engineering, which controls the overall structure of a [Q]Base, makes our system the easiest natural language system in the world to teach. [Q]Form Engineers define the meaning of questions through the use of multiple question examples that define each situation. Each question a teachers adds to a [Q]Base follows the format of a [Q]Form that was defined by a [Q]Form Engineer. This lets teachers focus on teaching, while giving the [Q]Form Engineer great power in controlling how the knowledge is referenced.

Our highly talented [Q]Form Engineering staff can create or fine tune the foundation of a [Q]Base to maximize quality and deliver precise answers. Please contact us for an estimate.

Personalized Support

The My[Q]Box on almost every web page we offer, gives you a powerful support tool and will answer nearly any basic question you might have about our system. If you prefer access to  phone-based or email support, it is available. For more information about personalized support, please contact us for an estimate.

Copyright © 1979-2003 All Rights Reserved Unlimited Potential, Inc.
My[Q]Box™, [Q]Server™, [Q]Base™, [Q]Form™, [Q]Field™, AllMinds®, Natural Navigation™,
Learning, Growing Network of Human Knowledge™, Knowledge Domain™ and Knowledge Cluster™
are all trademarks of Unlimited Potential, Inc.
Veepers is a trademark or Pulse Entertainment, Inc.

Specifications and Pricing Subject to Change Without Notice
Last modified: Tuesday, September 16, 2003 01:43 AM