The privacy of our users and customers
is very important to us. We take great care to maintain and protect all of
and to track users by screen name as they ask questions using a My[Q]Box.
We do not store personal data in cookies nor do we store order information
Real Names and Email Addresses
We collect email addresses and
optionally real names and phone numbers associated with screen names to
allow access to our system. Real names are required to be an expert and
teach the system, but are not required to simply ask questions. Phone
numbers are only required to give phone based answers or to confirm the
identity of an administrator.
Users may optionally request answers via
email. When this is done, the screen name of the user is shared with the
teachers who view the submitted question, but the email address is not
exposed. When a teacher answers a question, our system accesses the email
address required to send the email without exposing it to the expert, or any 3rd party
beyond those in the path of email delivery.
Credit Card Information
We store all credit card and other data
on secure servers protected by a firewall. We encrypt credit card numbers
with a strong proprietary encryption scheme. We collect detailed personal
information from customers to support the processing of payments and
for security of such accounts.
Sharing of Information
We do not share the information we
gather with anyone with the exception of reports that show usage and for
the administration of security. We do not currently share or sell our
customer information with any third parties.
We reserve the right to maintain all
information as a company asset that may be leveraged in the future as
ordered by the management.
If you have any questions concerning our