See exactly what questions
are being asked and how each is handled. Up-to-the-minute reports show
the information you need to really understand the needs of your
customers. Optionally, a computer synthesized or professionally recorded
voice can deliver your answers. You can also gather feedback, in a variety
of modes, about exactly the information your customers are seeking. You
can even allow your customer to request an answer by email or
by telephone. You provide as much or as little direct customer contact
as you desire.
Look & Feel
Your site visitors will
think that your [Q]Server hosted answer pages are directly part of your
site. You have the power to highly customize the look and feel of
the pages. There are more than thirty customization options that can
be updated live to get instant results. You have the power to get the
look and feel you need.
We offer the easiest to
train natural language based
system available. Prior to adding new answers, you define the types of
situations that will exist by creating question templates known as
[Q]Forms™. You may add additional [Q]Forms at
any time as needed.
Once the [Q]Forms are
defined, nearly anyone can quickly and easily add new information by
simply typing a question, selecting a matching [Q]Form and entering the answer to that
question. Beyond simple question/answer sets, teachers
can also create powerful multi-path, context based, conversations that lead the user naturally to the information they
The [Q]Server tools are
supported by a My[Q]Box on each page that can answer any question you
may have about their use. Customers have access to the full users manual
covering every aspect of the [Q]Server Tools. The manual can be
downloaded or read directly online. We also offer personalized training courses for every level of user.
If you choose, you can hire our experienced staff to handle the entire job for you using
the information from your web site, marketing
materials, manuals, documents or other sources.
You can use the information
from any existing database that is accessible from your web server as
the answer to a question. We never need access to your database, because you
control your data and it's display. You can also display any part of any web page
as the answer to a question, we call this "Natural Navigation™".
Anything that can be shown on a web page can be used as the answer to a
pulls answers from a
[Q]Base filled with knowledge. So the flexibility and ease that the system
offers to build and manage a [Q]Base is paramount. Your experts will have the ultimate set of
tools and features to make [Q]Base construction and growth the
easiest in the industry.
teaching styles are supported:
Simple – Teaching doesn't get any easier. If you know the
answer, you just type it in.
Natural Navigation – Let your users ask for the information they
need and have them instantly navigated to the exact spot on your site
that offers the information they seek. Any part of a web
page can be displayed as an answer. Use your existing database to
construct dynamic answers, or display anything else that can be shown on a web page.
Context Based –
The context of the conversation is followed allowing the same question
to lead to many different answers based on the course of the
conversation. Ask "Who is the President?" and then ask
"Who is his wife?" and the context allows the system to know
who you are referring to.
Conditional – A
series of multiple choice questions, set up in a branching structure,
leads the user to an exact answer.
Binding – You
can have as many [Q]Bases as you need and by binding several [Q]Bases
together, a customer can ask a single question and every bound [Q]Base
will be reviewed to find the best answers. This lets you separate
knowledge by subject, teachers or whatever criteria best fits your need. Binding also allows you to share your knowledge with partners, who
can bind to your knowledge to include as part of their information
History of [Q]Server
Between 1978 and 1985 A.I.
Micro, Inc. developed some truly revolutionary Artificial Intelligence
(A.I.) technologies. In 1985 they created an A.I. system called
Over a period of one year, using a single phone line, a 1200 baud modem, an
original IBM PC/XT and only word of mouth advertising, the system built a user
base of over 800 local users, a vocabulary of nearly 5,000 words with over 500 answers
in seven subject areas. Even limited by single user access via a slow modem, a
total lack of graphics, only seven teachers and a 30 second response time to
answer questions, the system was busy 7 days a week, 24 hours a day.
1999, Unlimited Potential, Inc. acquired the
rights to use the
proprietary technologies created by A.I. Micro, Inc. We have only scratched the surface of what this
technology offers and will continue to add new features as rapidly as
possible. This technology includes feelings, moods, context, multiple
teaching styles that are amazing and a very robust language called A.I. BASIC that will let our
system do astonishing things.